Term and Conditions

At Phone Case Store, we believe your style deserves protection – inside and out. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our premium phone cases and accessories. By accessing phone-casestores.com and making a purchase, you agree to these terms.

1. Our Customers & Product Focus

Phone Case Store serves style-conscious individuals worldwide who value both device protection and personal expression. Our target customers include:

• Tech-savvy users seeking reliable device protection
• Fashion-forward individuals looking to express personal style
• Apple Watch users seeking compatible bands and accessories
• Customers valuing international shipping with reliable carriers

Product Characteristics

• Premium Protection: High-quality materials ensuring device safety
• Style Diversity: Wide range of designs from classic to contemporary
• Brand Compatibility: Specialized cases for Alcatel, Apple, and other devices
• Accessory Variety: Comprehensive selection including adapters, speakers, and LED rings

2. User Responsibilities & Account Terms

User Obligations

• Provide accurate and complete information during registration and checkout
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity
• Ensure you are of legal age to form binding contracts in your jurisdiction
• Use the website only for lawful purposes

Prohibited Activities

• Attempting to circumvent website security measures
• Using automated systems to extract data
• Placing fraudulent orders
• Violating intellectual property rights
• Uploading malicious content

3. Products & Services Description

Product Availability

We specialize in phone cases and accessories including:

• Device-specific cases for Alcatel, Apple, and other brands
• Apple Watch bands in various sizes (38mm-49mm)
• Accessories including adapters, shoulder strap adapters, rings, LED rings, and speakers

Service Area

We ship worldwide with the following exceptions:

• Some Asian countries (specific restrictions apply)
• Remote regions with limited carrier access

Contact customer service before ordering if unsure about delivery to your location.

4. Ordering & Payment Terms

Order Process

• Order Confirmation: You will receive an email confirmation upon order placement
• Order Processing: 1-2 business days from order receipt
• Order Changes: Contact us immediately if you need to modify your order
• Order Cancellation: Available until order enters processing stage

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing & Currency

• All prices are in US Dollars (USD)
• Prices are subject to change without notice
• You are responsible for any customs duties or import taxes

5. Shipping & Delivery

Shipping Options

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders of $50+ via EMS (15-25 business days after shipment)

Delivery Considerations

• Delivery times are estimates and not guarantees
• Tracking information is provided for all shipments
• You are responsible for providing accurate shipping address
• Risk of loss passes to you upon delivery to carrier

6. Returns & Exchanges

Return Policy

• Timeframe: 15 days from receipt of order
• Condition: Items must be unused, in original packaging with all tags
• Process: Contact [email protected] for return authorization
• Cost: Return shipping is customer’s responsibility unless due to our error

Non-Returnable Items

• Opened accessory packages (ACCESSORI)
• Shoulder strap adapters (Adattatori per Tracolle)
• Rings & LED rings (Anelli & Anello Led)
• Speakers (Altoparlante) if opened
• All personalized or custom-made items

Refund Processing

• Refunds initiated within 3-5 business days of return inspection
• Credit card refunds: 5-10 business days to appear on statement
• PayPal refunds: 3-5 business days to appear in account
• Original shipping costs non-refundable (unless our error)

7. Intellectual Property

Our Rights

• All website content, logos, and designs are property of Phone Case Store
• Product designs and branding are protected by copyright and trademark laws
• You may not use our intellectual property without written permission

User Content

• By submitting reviews or content, you grant us license to use it
• You retain ownership of your content but grant us broad usage rights
• You are responsible for ensuring you have rights to submitted content

8. Liability Limitations

Product Use

• Our products are designed for device protection and style enhancement
• We are not liable for device damage that occurs despite proper case usage
• Follow product instructions for optimal performance

General Limitations

• We are not liable for indirect, incidental, or consequential damages
• Total liability limited to purchase price of products in question
• We are not responsible for carrier delays or shipping issues
• We make no warranties beyond those explicitly stated

9. Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) details how we collect, use, and safeguard your data.

• We collect only necessary information for order processing and service improvement
• We implement security measures to protect your data
• We do not sell your personal information to third parties
• You may opt out of marketing communications at any time

10. Governing Law & Dispute Resolution

Applicable Law

These Terms and Conditions are governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Dispute Resolution

• Contact customer service first to resolve any issues
• If unresolved, disputes may be submitted to binding arbitration in Miami, Florida
• Class action lawsuits are waived as part of these terms

11. Policy Changes & Updates

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. We will indicate the “Last Updated” date at the top of this page.

Your continued use of our website after changes constitutes acceptance of the modified terms. For material changes, we will attempt to notify registered users via email.