Privacy Policy

1. Information We Collect

We collect information that helps us provide you with the best shopping experience for our stylish phone cases and accessories:

Personal Information

• Contact Details: Name, email address, shipping address
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Order Information: Products purchased, order history, preferences for specific brands like Apple Watch accessories or Alcatel cases

Technical Information

• Device Data: IP address, browser type, device information
• Browsing Behavior: Pages visited, products viewed, time spent on site
• Location Data: General geographic location to provide relevant shipping information

2. How We Use Your Information

Like our carefully designed phone cases, we use your information with precision and purpose:

• Order Processing: To process your purchases and ship your phone cases and accessories worldwide
• Customer Service: To provide Miami-style friendly support through our team
• Personalization: To show you relevant products based on your browsing preferences (Apple Watch bands, adapters, or specific phone models)
• Security: To protect against fraud and unauthorized transactions
• Improvements: To enhance our website and product offerings

3. Data Sharing and Disclosure

We treat your data with the same care we put into crafting our premium phone cases:

• Service Providers: We share necessary information with shipping carriers and payment processors (Visa, MasterCard, JCB, PayPal) to fulfill your orders
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred
• Never Sold: We do not sell your personal information to third parties

4. International Data Transfers

As we serve customers globally (excluding some remote areas in Asia), your information may be processed in different countries. We ensure all data transfers comply with applicable privacy laws and maintain the same level of protection.

5. Data Storage and Security

We protect your data with the same dedication we apply to protecting your devices:

• Encryption: All sensitive data is encrypted using advanced technology
• Secure Storage: Your information is stored on secure servers with limited access
• Payment Security: Payment details are processed through PCI-compliant systems
• Retention: We keep your data only as long as necessary for business purposes or as required by law

6. Your Rights and Choices

You have control over your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and shopping cart operations
• Analytical Cookies: Help us understand how customers interact with our site
• Marketing Cookies: Allow us to show you relevant products and offers
• Preferences: You can manage cookie settings through your browser controls

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting Phone Case Store with your privacy and your style needs.